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Security & Compliance Center

Meeting Global Standards for Trust

Our third-party attestations, certifications, and adherence to global laws speak to our commitment to data security. JustTawk is built with a robust portfolio of security certifications and cultural alignment for the UAE market.

Trust and Compliance
ISO 27001 ISO 27001: 2013
ISO 9001 ISO 9001:2016
ISO 20000 ISO 20000-1:2018
ISO 45001 ISO 45001: 2018
PCI PCI DSS Compliant
NASSCOM NASSCOM
GeM GeM Govt e Marketplace
GDPR GDPR Compliant
ISO 27001 ISO 27001: 2013
ISO 9001 ISO 9001:2016
ISO 20000 ISO 20000-1:2018
ISO 45001 ISO 45001: 2018
PCI PCI DSS Compliant
NASSCOM NASSCOM
GeM GeM Govt e Marketplace
GDPR GDPR Compliant

1500+

Tickets Solved

112+

Happy Clients

35+

Industries Served

24/7

AI Availability

Core Security Pillars

Privacy

Keep your data private and protected

Entrust your company and customer data to Justtawk's best-in-class data protection program. Our products are designed to keep data secure while adhering to global laws.

Security

Safeguard communications in your country

Justtawk services are designed to keep your data secure, provide options to manage risk, and be reliably available with regular external audits.

Reliability

Platform reliability is our top priority

We are focused on proactive capacity management and SLA compliance while providing transparent updates on any issues we're investigating.

Our Commitment to Excellence

Data Security First

We employ enterprise-grade encryption and security protocols to ensure your customer data remains private and protected at all times.

Technotask Legacy

As a proud initiative of Technotask, we inherit decades of experience in revolutionizing customer service operations globally.

UAE Localized Support

Our support and infrastructure are localized for the UAE markets, ensuring low latency and cultural alignment.

AI-Powered Accuracy

Our AI models are trained on real-world scenarios to provide over 95% accuracy in ticket resolution and automated chat.

Absolute Transparency

With real-time dashboards and call recording, you have 100% visibility into every interaction your customers have.

Scalable Growth

Our 'Zero Commitment' model means we earn your trust every month. Scale based on your business cycles without penalties.

Legacy

Born from a Legacy of Service

JustTawk is built on the foundational expertise of Technotask Business Solutions, a global leader in business process management.

This heritage allows us to combine cutting-edge AI technology with deep operational insights that only decades of customer service experience can provide.

  • Operational excellence since inception
  • Multi-industry expertise
  • Client-centric philosophy

Experience the Trustworthiness of JustTawk

Join 100+ businesses globally who trust our secure communication platform.