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IScale Customer Support Without
Scaling Headcount – Let JustTawk Handle It

In the IT and SaaS world, fast, personalized, and multi-channel support is crucial for retaining users and converting free trials into paying customers. JustTawk provides real-time engagement, self-service automation, and smart escalation so your product team can focus on development—while we handle communication.



How JustTawk Adds Value:

  • Instantly answers setup, pricing, and subscription-related questions
  • Supports ticketing and escalation from multiple channels
  • Offers AI-powered onboarding for new users
  • Drives customer retention through proactive follow-ups

Key Features for IT/SaaS

  • Integration with Jira, HubSpot, and custom CRMs
  • AI onboarding chatbots for new users
  • Real-time outage notifications and updates
  • Built-in multilingual support

Real User Story

Our courier network spans all Emirates. JustTawk enabled real-time communication with customers, reducing missed deliveries by 35%.

— Zahid Qureshi, Operations Manager, Dubai Logistics Co.

Supercharge Your Product Support → Book a Demo Now