• Key Highlights:
  • 24/7 Support an Affordable Price
  • Multi-Language Support
  • Customized Subscription Plans
1500+

Tickets Solved

Justtawk
112+

Happy Customers

Justtawk
35+

Industries Served

Justtawk
27%

LOBs Covered

Justtawk
1500+

Tickets Solved

Justtawk
112+

Happy Customers

Justtawk
35+

Industries Served

Justtawk
27%

LOBs Covered

Justtawk

6 Steps to Exceptional
Customer Experiences:

Exceptional customer experiences are within reach.
Here are 6 steps to make it happen.

Our Key Features

  • AI-powered call center solution
  • Advanced analytics & reporting
  • Custom branding & API access
  • Priority support for seamless operations

  • Handle unlimited customer interactions
  • AI-powered efficiency & automation
  • Seamless communication across channels
  • Reliable & cost-effective solution"

  • Real-time call tracking & analytics
  • Monitor performance from any device
  • AI-driven insights for better decision-making
  • Seamless remote supervision

  • AI-powered support round the clock
  • Never miss a customer query
  • Seamless automation for instant responses
  • Boost customer satisfaction effortlessly
Justtawk

Omnichannel Support



Inbound Calls   Inbound Calls

Handle customer interactions efficiently through dedicated phone support.

Email   Email

Manage customer queries and feedback seamlessly via email communication.

WhatsApp   WhatsApp

Provide instant support and updates through WhatsApp messaging.

SMS   SMS

Stay connected with concise and timely SMS notifications.

IVR   IVR (Interactive Voice Response)

Automate customer interactions with intelligent voice response systems.

Chatbots   Chatbots

Deliver instant assistance and solutions through AI-powered chatbots.

Social Media   Social Media

Engage customers directly on their preferred social platforms.

Ticket Forms   Ticket Forms

Streamline issue tracking and resolution with structured ticket forms.

Easy Monitoring, Anytime, Anywhere

Your Call Center, On the Go
Multi-Device Access | Built-In CRM | Call Recording

Subscribe Now

Solve Your B2B Communication
Challenges with Just Tawk

Case Studies

Struggling with Customer Support?

If you're a distributor finding it hard to keep up with customer queries, Just Tawk simplifies your support process.

Justtawk

Who Can Benefit from
Justtawk


  Startups & Small Businesses

Problem: Limited staff and bandwidth to handle customer queries
Benefit: Automate support, handle unlimited contacts, and provide 24/7 service — all at an affordable price

  Healthcare Providers & Clinics

Problem: Patients need assistance outside clinic hours
Benefit: Automate appointment scheduling and FAQs, ensuring support is available 24/7

  Real Estate Agencies

Problem: Lost leads due to missed calls and delayed follow-ups
Benefit: Capture and engage leads in real-time, even after hours

  Travel & Hospitality Businesses

Problem: Inquiries during off-hours and language barriers
Benefit: 24/7 AI-driven multilingual support, booking assistance, and customer engagement

  Freelancers, Consultants & Coaches

Problem: Constant back-and-forth with clients disrupting focus Benefit: Automate FAQs, appointment booking, and lead handling to free up your time

  SaaS & Tech Companies

Problem: High volume of support tickets and repetitive queries Benefit: Use AI to resolve common issues instantly, guide users, and reduce support team load

Frequently Asked Questions
FAQs

Find Clear and Detailed Answers to All Your Questions Here

1. How can Justtawk help grow my business?

JustTawk lets you chat with website visitors in real time, which helps increase leads, boost conversions, and improve customer satisfaction.

2. Will Justtawk improve my customer response time?

Yes, it allows instant replies and automated responses, reducing wait times and keeping customers engaged.

3. Can Justtawk help reduce bounce rates?

Definitely. Live chat encourages visitors to stay longer and interact, lowering bounce rates and increasing engagement.

4. Is Justtawk useful for small businesses?

Absolutely. It's easy to set up, cost-effective, and helps small teams provide pro-level support.

5.Can I track customer interactions with Justtawk?

Yes, the platform offers chat history and visitor insights so you can analyze behavior and improve service.

6. Does Justtawk support team collaboration?

Yes, multiple agents can work together, assign chats, and provide seamless support across your team.

 Have any questions? Get In Touch

Our Top Viewed Blogs

Justtawk

Real Estate Agency Enhances Lead Conversion

  • User: Priya, Sales Manager at a real estate firm
  • Challenge: Missed client calls outside office hours, leading to lost potential buyers.
  • Solution: Used JustTawk’s 24/7 AI-powered communication feature.
  • Outcome: Captured and nurtured leads even after working hours, increasing conversion rates by 30%.
Justtawk

Healthcare Provider Offers Round-the-Clock Assistance

  • User: Dr. Ahmed, Owner of a telemedicine service
  • Challenge: Patients needed urgent consultations, but support staff was unavailable at night.
  • Solution: Integrated JustTawk’s unlimited contact handling and AI chatbot for scheduling and FAQs.
  • Outcome: 24/7 patient assistance improved service reliability, reducing missed appointments by 40%.
Justtawk

Travel Agency Monitors Agents in Real Time

  • User: Anjali, Operations Head at a travel agency
  • Challenge: Difficult to track remote customer support agents’ performance.
  • Solution: Implemented JustTawk’s AI-powered call center.
  • Solution: Leveraged JustTawk’s "Easy Monitor on the Go" feature.
  • Outcome: Gained real-time insights, improved response efficiency by 50%, and enhanced customer experience.
Justtawk

E-commerce Startup Scales Customer Support

  • User: Rahul, Founder of an online fashion store
  • Challenge: Struggled with handling a high volume of customer inquiries, leading to delayed responses and lost sales.
  • Solution: Implemented JustTawk’s AI-powered call center.
  • Outcome: Automated 80% of inquiries, reduced response time from hours to seconds, and improved customer satisfaction, leading to a 20% increase in sales.
Justtawk

BPO Reduces Costs & Improves Efficiency

  • User: Vikram, CEO of a mid-sized BPO
  • Challenge: High operational costs due to excessive hiring of agents to manage fluctuating call volumes.
  • Solution: Adopted JustTawk’s AI-powered call center for automation.
  • Outcome: Reduced support costs by 35%, optimized agent workload, and maintained high-quality service with AI-driven insights.